Terms and Conditions of Use

Terms and Conditions of Use for the enhance Teaching Schools Alliance Collaboration Website and enhance Course Booker Portal

Effective Date: 30 September 2016

  1. These Terms and Conditions of Use set out the terms and conditions for use of the enhance Teaching Schools Alliance Collaboration website and enhance Course Booker portal.  By registering with this website and/or portal, and using our services, you agree to be legally bound by these Terms and Conditions of Use. 


“Personal Data” has the meaning as defined in the Data Protection Act 1998.

“Portal” means the enhance Course Booker portal.

“You” means the person, company, or organisation, browsing and/or using the enhancealliance.org website and/or the coursebooking.enhancealliance.org portal, and “your” should be interpreted accordingly.

"We"/"Us" means the enhance Teaching Schools Alliance Collaboration.

“Website” means the enhance Teaching Schools Alliance Collaboration website.


  1. You are required to provide a valid email address when you register with the enhance website and/or enhance portal.
  2. If you supply an incorrect email address then you will not receive messages sent by enhance in connection with your account or in relation to any courses you have booked.
  3. We do not guarantee reliability of email and if you are concerned about the status of your course booking please contact us. 

Passwords and Security

  1. Passwords should be kept in a secure environment and must not be shared. Any suspected breaches of security should be reported to us immediately.

Course Bookings

  1. We offer the convenience of making online course bookings through our portal. You can be booked on a published course by one of two methods:
  • Register an account through our enhance Course Booker portal and book a course directly for yourself or your delegates through this registered account
  • Be registered as a “Delegate” by a person at your school who has registered an account through our enhance Course Booker portal (a “Course Booking Organiser”) and who books a course on your behalf.
  1. If you are unable to book a course online please This email address is being protected from spambots. You need JavaScript enabled to view it. who will provide you with an alternative means for booking.
  2. Course bookings are dynamic and subject to available spaces and minimum numbers of delegates. When you, or your Course Booking Organiser, make a booking you will receive notification, by email, that this booking is “pending” while we assess the ability for this booking to be approved.  You will receive notification, by email, when your booking is approved.
  3. For the avoidance of doubt your course booking is not approved until you have received, by email, notification that explicitly states that your course booking has been approved and you have made full payment of the course fee (where applicable).
  4. All approved course bookings are subject to the Course Booking Terms and Conditions that will be available to you at the point of course booking and when your booking is approved. By booking a course through our portal you agree to be bound by the Course Booking Terms and Conditions.  A copy of the Course Booking Terms and Conditions are available here.
  5. Course booking information is retained on the website and/or portal for a minimum of 12 months after the course date, and will then be deleted after that date. This information is retained for this period to enable us to identify course attendance statistics and assist with invoicing you for your attendance on a course.


Data Protection and Privacy

Collection of Personal Information

  1. enhance processes personal data and sensitive personal data to support the administration of courses that are available to be booked on the portal.
  2. Personal data is data that relates to a living person who can be identified from the data ('data subject').
  3. Personal data may include, but is not limited to:
  • Name
  • Address
  • Employer
  • Contact information including email address, telephone number, and mobile telephone number. 
  1. Sensitive personal data means personal data consisting of information as to:

(c) religious beliefs or other beliefs of a similar nature (for dietary requirements for course catering where offered)

(e) Physical or mental health or condition (for access requirements to course venues). 

  1. Your data will be held securely and in accordance with the Data Protection Act 1998.
  2. The data you submit to enhance as part of your course booking may be downloaded and transferred to the course provider’s own system where a course provider is using their own system to deliver or manage the course.
  3. If you book a course on the portal, then the course provider will have access to your personal information for the purpose of delivering and/or administering the course.  Course providers may copy and hold some or all of this data locally in their own systems to facilitate their administration of the course.

Use of Your Information

  1. By using the website and/or portal, you agree that we may collect, hold, process and use your information (including personal information) for the purpose:
  • personalising your visits to the website and/or portal pages to improve the services provided to you;
  • informing you about the latest changes to the enhance service;
  • providing customer service and support;
  • communicating (and personalising such communication) with you;
  • enabling you to share our content with others e.g. using an ‘Email this course to a friend’ or ‘Share this course’ functionality;
  • conducting market research; and/or
  • carrying out technical and statistical analysis to measure the performance of our services.

Keeping Your Personal Information Secure

  1. The security of your personal information is taken very seriously and we have appropriate physical, technical, and administrative procedures in place to help protect your personal information from unauthorised access, use, or disclosure as required by law in England.
  2. This site contains links to other sites. We are not responsible for the privacy practices or the content of those other sites.
  3. We will not sell or share your information for marketing purposes.
  4. We will not transfer your personal data outside of the European Union.
  5. We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.



  1. We shall not be liable if, for any reason, the website and/or portal is unavailable at any time or for any period.
  2. We may restrict access to all or some parts of the website and portal to users who have registered with us.
  3. We reserve the right to restrict or deny you access to all or some parts of the website and portal if, in our opinion, you have failed to comply with these Terms and Conditions of Use. 


  1. enhance, in its sole discretion and without liability to you or any third party, may suspend or terminate, with or without notice, your access to the website and portal, and/or the services or any of your passwords or accounts within the services, and may remove and discard any content within the services, for any reason, including, without limitation, for lack of use or if the enhance believes that you have violated or acted inconsistently with these Terms and Conditions of Use.  Where there is a breach of these Terms and Conditions of Use, the rights described in this paragraph are not enhance's only remedy and we may take any other action we reasonably deem appropriate in connection with such breach.

Intellectual Property and Permitted Use

  1. enhance are the owners or licensees of the intellectual property rights in the enhance Teaching Schools Alliance Collaboration website and enhance Course Booker portal and the material published there on. 
  2. You may print and download extracts from the website and portal for personal non-commercial use on the following basis:
  • no documents or related graphics are modified in any way;
  • no graphics are used separately from accompanying text; 

 And you agree not to:

  • use the enhance website and/or enhance portal for commercial purposes without obtaining our prior written agreement; or
  • copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means any of the content on the website and portal except as permitted above.

 Third Party Content and Links

  1. We are not liable or responsible for any third party content on the website and portal.
  2. Where the website and portal contains links to other sites and resources which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third party sites or resources.

 Our Liability

  1. The material contained on the website and portal is for information purposes only and does not constitute advice. You should carry out your own check in respect of any information on the enhance website and use your own judgement before doing or not doing anything on the basis of what you view. Unless expressly stated in writing by us, or required by law, we give no warranties of any kind in relation to the materials on the enhance website.
  2. We are not liable for:
  • any action you may take as a result of relying on any information/materials provided on the enhance website or for any loss or damage suffered by you as a result of you taking such action; or
  • any dealings you have with third parties (e.g. other users or advertisers) that take place using, or facilitated by, enhance website pages; or
  • any liability for losses which are not a foreseeable or likely consequence of (i) your use of the enhance website, or (ii) a breach by us of these Terms and Conditions of Use.
  1. We are not responsible if you experience difficulty accessing the website and/or portal because of any event outside our control (e.g. the performance of your or our internet service provider, your browser or the internet.)
  2. The website and portal relies in part on software to work. While we monitor the website and portal, and attempt to fix bugs promptly we do not guarantee that the website and portal will be error free, available all the time and/or free from viruses.

 Validity of the Terms and Conditions of Use

  1. If any part or provision of these Terms and Conditions of Use is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision. 

Applicable Law and Jurisdiction

  1. The website and portal is governed in accordance with the law of England and Wales and any claim brought by you arising from, or related to, use of the enhance website and enhance portal shall be subject to the exclusive jurisdiction of the English Courts.

 Changes to the Terms and Conditions of Use

  1. If we change the Terms and Conditions of Use, we will post the revised version with an updated effective date. If we make significant changes to the Terms and Conditions of Use, we may also notify you by other means such as sending an email or posting a notice on our website and/or portal.